Our Process

We partner with you to create a trusted and successful brand that delights your customers. Our methodical process ensures that we help you craft your brand from the inside out.

Angie and Franzi looking at mobile phone

01/ Research & Discovery

We benchmark your brand’s market position by analysing audience perception and evaluating brand behaviours. This creates a clear picture of the motivations for your re-brand and the opportunity for growth.

  • Brand Audits
  • Customer Surveys
  • Stakeholder Interviews
  • Competitor Analysis
  • Customer Journey Mapping

02/ Brand Strategy

Through our brand strategy work, we help you define your positioning and core message. This purposefully refines your culture and brand personality to help you attract and engage with your ideal customers.

  • Brand Strategy Workshops
  • Brand Purpose
  • Brand Mission & Vision
  • Audience
  • Brand Values & Personality
  • Brand Positioning

03/ Brand Design

Great design makes your strategy visible and builds credibility and brand recognition through a consistent visual language. We craft distinctive and relevant identities that inspire brand awareness and trust.

  • Brand Identity Design
  • Copywriting
  • Photography
  • Illustrations

04/ Branding Application

We work with your brand’s design assets and core messaging to introduce your new brand to the world, making it tangible for your audience across all your brand spaces, communication channels and touchpoints.

  • Corporate Stationery
  • Print Deliverables
  • Digital Deliverables
  • Packaging

05/ Website Design & Development

Your website is a vital part of your audience’s brand experience, intuitively nudging them along the buyer journey. With seconds to engage and convert visitors into customers, we take a user-first approach.

  • Website Strategy
  • Messaging and content
  • Website Architecture
  • Website Design
  • Website Development
  • Training
  • Web Accessibility
  • Ecommerce

06/ Ongoing Management

We believe in building strong long-term relationships with our clients. Our range of on-going design and technical services helps your brand evolve. You’ll never have to worry about staying relevant again.

  • On-going brand application
  • Website Maintenance & Support

Let's Brand Up.

Reach out to us today and you’ll be one step closer to creating a brand experience that delights your customers and enables your business to grow.

Old fashioned telephone